Our Administrative Services Team offers a full suite of options to meet your back-office needs, including Policy Processing and Management, Distribution and Accounting. They work behind the scenes to support our policy rating and flood systems and customer service representatives.

Our teams work within the live rating and flood systems to ensure that policies are processed in real-time. Once new business has been posted in the system, it is printed and mailed on the same day.

Our commitment to technology is evident in the entire policy process, making us quicker, more cost effective, and more accurate than our competition.

• Policy Processing
• Accept new business and change requests
• In-system
• E-mail
• Fax
• Standard Mail
• Full payment processing
• Cash, check, credit card, money order
• EFT
• ACH


• Accounting
  • Month-end reporting
    • NFIP Bureau financial statements
  • Agency commissions
    • Payments to agents via check or direct deposit


• Distribution
  • Daily printing, sorting, stuffing, and mailing
    • New business
    • Renewals
    • Change Declarations
    • Cancellations
    • Billing
  • Special Handling
    • Certified, overnight, volume mailing
    • Overnight/weekend printing
  • Customized Processing Reports

All policy processing is performed in-system providing your agents with real time tracking of policy data.

New business is printed and mailed as soon as it has been processed, usually on the same day.

Commissions are processed monthly with agent statements provided digitally as well as in traditional printed format.